Vgotel Warranty App

Privacy Policy

Effective Date: December 15, 2023

Thank you for choosing VGOTEL Smartphone. This Privacy Policy, which adheres to the stringent guidelines set by Google for Android Apps, outlines how SSH Telecom collects, uses, and protects your information through the VGOTEL Warranty App ('VGOTEL Warranty'). We prioritize your privacy and are dedicated to maintaining the confidentiality and security of your personal data. Please take a moment to thoroughly review this policy to understand our information handling practices and our commitment to safeguarding your privacy.

Information Collection:

When you use our App, we collect the following information:

Personal Information: 

To activate and utilize the 1-Year Warranty, we collect the following Personal Information:

  • Full Name
  • Email Address
  • Contact Number

Please note that the provision of this personal information is entirely voluntary, and you have complete control over whether or not to share it with us. We respect your privacy and will only use this information for the purpose of processing your warranty claims and providing you with related services.

We are committed to protecting your personal information and will handle it in accordance with our Privacy Policy and applicable data protection laws. If you have any questions or concerns about our collection and use of your personal information, please do not hesitate to contact us."

Device Information:

To ensure the security and integrity of our system, we require authorization for devices to communicate with our server. As part of this process, we collect device information, including:

  • IMEI No. (International Mobile Equipment Identity)
    • IMEI_1
    • IMEI_2

This information is used to verify the identity of your device and prevent unauthorized devices from accessing our server. By collecting and validating this data, we can ensure that only authorized devices can establish a connection and exchange data with our system.

Usage Data:

Information related to your App usage, including issuance of the 1-Year Warranty and display of your Digital Warranty Card. The App also provides details about Customer Care Centers, including contact numbers and addresses.

How We Use Your Information:

We use the collected information for the following purposes:

 

Providing Services:

Offering access to your 1-Year Warranty and Customer Care Center contact details

Communication:

Sending important updates and announcements via email or push notifications.

Promotional Emails:

Sending promotional emails about our New Products and Discounts. 

Information Sharing:

We do not share your information with third parties, unless required by law.

 

Data Security:

We employ extensive measures to protect your information from unauthorized access, use, or disclosure. Industry-standard encryption safeguards your data during transmission and storage.

Policy Updates:

This Privacy Policy may be updated periodically, and any changes will be posted on our website. Your use of our App signifies your acceptance of this Privacy Policy. If you have any questions or concerns, please contact us at care@vgotel.com.

Thank you for trusting us with your personal information; your privacy and satisfaction are our top priorities.